About Us

The Company

Virtualteam specializes in providing cost-effective, full-time professionals, who work remotely from India and will focus on supporting Australian businesses become more agile by extending their team off shore.

Our operation is headed by the founder Mr. Rohit Sahdev, who will be responsible for providing a soft layer of management, ensuring that the off shore team is culturally literate and commercially trained to deliver a seamless end user experience to the customers in Australia.

The global outsourcing delivery model will be similar to work-from-home where our customers will have one on one access to the resources they have subscribed for. As the resources will have access to the ongoing customer process specific training, they are likely to deliver exceptional customer outcome with reduced overall cost and ability to scale.

Remote Staffing Company

As an entrepreneur himself, founder Rohit Sahdev has built many successful teams over the past 15 years in Telstra and has very good experience of the Australian market. His preference for working with India is their strong work ethic, trustworthiness, and fluency in the English language. He is motivated to build a support business for Australian customers that will make them a lot more competitive.

Our Differentiation

Agile

  • Hybrid or full  global outsourcing model
  • Consumer resource as required
  • Resources operate as per Australian calendar

Seamless Infrastructure

  • One to one Australian number mapping
  • Access to high speed dedicated line
  • Option to add video handset

Anytime

  • Australian start time
  • 24 hours resource
  • Weekend/Holiday support available

Cost Benefit

  • Increase profitability
  • Reduce operational cost
  • Eliminate ongoing HR obligation
  • Transparent pricing structure

Customer Experience

  • Improve response time
  • 24-hour coverage for customer support
  • Focus on strategic initiatives

Long-Term Partnership

  • Collaborative recruitment process
  • Ongoing peer review
  • Ongoing training
  • Ongoing strategic review

Explore the opportunities with us to find remote staff
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